What is a key de-escalation strategy during a psychiatric crisis?

What is a key de-escalation strategy during a psychiatric crisis?

• A. Raise voice to establish authority.
• B. Maintain calm nonthreatening posture, use a calm tone, set clear limits, validate feelings, offer choices, reduce environmental stimulation, and avoid arguing.
• C. Ignore patient feelings to maintain objectivity.
• D. Use sudden movements to gain control.

Answer: (B)